Support Center

Get help with CoreXTrader platform, trading strategies, account issues, and more. Our support team is here to assist you 24/7.

Account Support

Assistance with login issues, account verification, billing, and subscription management.

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Technical Support

Platform troubleshooting, installation issues, performance optimization, and bug reports.

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Community Support

Connect with other traders, share strategies, and get help from our community experts.

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Frequently Asked Questions

How do I reset my password?

You can reset your password by clicking "Forgot Password" on the login page and following the instructions sent to your email.

What are the system requirements?

CoreXTrader runs on Windows 10/11, macOS 10.15+, and Linux. Minimum 8GB RAM and 2GB free disk space required.

How do I install TDSL language support?

TDSL support is included with CoreXTrader. Simply download the latest version from our downloads page.

Where can I find strategy examples?

Visit our documentation section or community forum for sample strategies and tutorials.

Contact Support

Submit a Support Ticket

For technical issues or account-related questions, submit a support ticket and our team will respond within 24 hours.

Live Chat

Chat with our support representatives in real-time for immediate assistance during business hours.

Emergency Support

For critical issues affecting your trading operations, contact our 24/7 emergency support line.

+1 (555) 123-4567

Enterprise Support

Institutional clients receive dedicated support with priority response times, assigned account managers, and 24/7 technical assistance.

15 min
Response Time
99.9%
Uptime SLA
24/7
Support Coverage
Contact Enterprise Support